Dovetail

What is Dovetail?

Dovetail is the world’s leading customer insights hub, giving thousands of teams the answers they need to build the next big thing. By centralizing user feedback and providing smart features that uncover valuable insights faster, Dovetail helps you identify problems faster, prioritize roadmaps more confidently, and supercharge your strategy to make better product decisions. From user interviews to sales calls to support tickets and beyond, transform messy customer data into insights that scale.

How to use Dovetail?

Connect various data sources like user interviews, sales calls, and support tickets to Dovetail. Use AI-powered features to analyze the data, uncover themes, and share insights with your team.

Dovetail’s Core Features

Customer Insights Hub AI-powered data analysis Centralized user feedback Thematic analysis software User research tools Voice of customer analysis

Dovetail’s Use Cases

• Analyzing user interviews to identify pain points
• Classifying support tickets to track customer feedback trends
• Prioritizing product roadmap based on customer insights
• Empowering product managers with customer knowledge
• Improving customer experience through feedback analysis