ZoeBot Chat
AI chatbot platform for customer engagement, lead follow-up, and automated customer service.
What is Canny?
Canny is a customer feedback management software and tool designed to help businesses collect, analyze, and organize feature requests to better understand customer needs and prioritize their product roadmap. It offers features like AI-powered feedback management, feedback collection, analysis, roadmap planning, and update sharing.
How to use Canny?
Canny allows users to collect feedback through a dedicated portal, automatically capture feedback from conversations using AI, analyze feedback to uncover insights, prioritize requests using custom formulas, build public or private roadmaps, and share updates with their audience.
Canny’s Core Features
AI Feedback Management Feedback Collection Feedback Analysis Roadmap Planning Update Sharing Automatic Feedback Capture Duplicate Detection and Merging Prioritization Formula Builder Public Changelog
Canny’s Use Cases
- Feature Request Management
- Idea Management
- Internal Feedback
- Product Management
- Sales Documentation
- Public Roadmap
- Bug Tracking
- Enterprise Feedback
- Customer Feedback
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