Klaviyo

What is Klaviyo?

Klaviyo is an intelligent marketing automation platform designed for faster, more efficient growth. It helps businesses turn all of their customer data into hyper-personalized messages that people want, delivered across channels like email, SMS, and mobile push. It includes a Customer Data Platform (CDP) to unify, transform, and activate data at scale, leveraging AI, predictive analytics, and benchmarks to guide marketing efforts, understand customers, track success, and recommend products.

How to use Klaviyo?

Users can sign up or request a demo to access the Klaviyo platform. Once onboarded, they can utilize its features such as segmentation, automated flows, and campaigns to send personalized messages via email, SMS, and mobile push. The platform allows users to manage customer data, collect product reviews, and leverage AI for content creation and performance analysis.

Klaviyo’s Core Features

Email Marketing SMS Marketing Mobile Push Notifications Customer Data Platform (CDP) Product Reviews Collection Segmentation Automated Flows AI-powered content generation Predictive Analytics and Benchmarks Real-time data activation

Klaviyo’s Use Cases

• Sending rich, engaging email campaigns with dynamic content and product recommendations.
• Reaching VIP customers via SMS for two-way conversations.
• Boosting engagement and retaining mobile app users with perfectly timed notifications.
• Consolidating and activating customer data to create comprehensive customer profiles.
• Collecting and showcasing customer-written reviews to build trust and increase sales.
• Automating marketing workflows and campaigns for personalized customer journeys.
• Analyzing campaign performance with accurate attribution and reporting.
• Guiding marketing strategy with AI, predictive analytics, and peer benchmarks.